Business Details
19 Years
experience
Your Trusted HVAC Partner in Reading, Berkshire
ProtoCool has been delivering specialist heating, cooling, and hot water solutions since 2007, with 17+ years of industry expertise and over 1,000 installations completed. Our Daikin-accredited team provides bespoke air conditioning, refrigeration, and ventilation systems for residential and commercial properties across Berkshire, Buckinghamshire, and Surrey. We prioritise quality, efficiency, and customer satisfaction, supported by an in-house service department for ongoing maintenance and repairs. Our commitment to innovation is demonstrated through partnerships with leading manufacturers like Daikin and accreditations such as SafeContractor. With a 4.9/5 rating from 80+ reviews and a 9.9/10 rating from 400+ reviews, we ensure tailored solutions that enhance comfort and longevity.Our fleet of 10+ vans enables rapid response across Reading and surrounding areas. We specialise in gas- and oil-free systems, including the Daikin Multi+ 3-in-1 system for compact spaces. Our team of engineers, supervisors, and coordinators guarantees professional service from initial consultation to completion. Transparency, technical expertise, and aftercare support define our approach to every project.
Services
Home Air Conditioning
Commercial Refrigeration
Ventilation Systems
Heat Recovery Units
Hot Water Solutions
System Maintenance
Emergency Repairs
Energy Efficiency Upgrades
Details
- Year established: 2007
Highlights and features
- We have 17+ years of specialist HVAC experience.
- Our in-house service department ensures reliable aftercare.
- We've completed over 1,000 installations nationwide.
- We partner with industry leaders like Daikin for quality assurance.
- Our SafeContractor accreditation guarantees health and safety compliance.
Associations and certifications
- Daikin D1+
- SafeContractor
What people say
Outstanding service
Very professional
Excellent work
Kept informed
Highly recommended
Services
Home Air Conditioning
We install energy-efficient air conditioning systems for homes, including wall-mounted and low-ducted units. Our solutions provide year-round comfort with quiet operation and smart controls. Systems integrate seamlessly with existing heating for optimal temperature management.
Commercial Refrigeration
Specialist cold room installations and ice machine repairs for businesses. We deliver temperature-controlled environments for food storage, laboratories, and industrial applications. Systems prioritise energy efficiency and compliance with health and safety standards.
Heat Recovery Ventilation
We install mechanical ventilation systems with heat recovery to improve indoor air quality. Our units extract stale air while retaining warmth, reducing energy costs. Ideal for modern, airtight homes seeking consistent fresh air supply.
System Maintenance
Regular servicing for HVAC systems to ensure optimal performance and longevity. Our in-house engineers conduct thorough inspections, clean components, and identify potential issues. Preventative maintenance plans available for residential and commercial clients.
Hot Water Solutions
We provide air-to-water heat pumps and hybrid systems for domestic and commercial hot water. Solutions include Daikin Altherma and Multi+ systems with A+++ efficiency ratings. Systems integrate with underfloor heating and radiators for comprehensive comfort.
People
Steven Crame
MD & Founder
With over 20 years in HVAC, Steven founded ProtoCool in 2007 after working as a refrigeration engineer. He leads technical innovation and strategic growth, ensuring adherence to industry standards and customer satisfaction.
Marina
Business Partner
Marina oversees business operations and client relations, bringing 15+ years of management experience. She ensures seamless project coordination and maintains ProtoCool's commitment to quality service delivery.
Jack D
Service Supervisor
Jack manages the service department, coordinating maintenance and repairs. His 12 years in HVAC engineering ensure technical excellence and prompt resolution of client issues across residential and commercial sectors.
Zak
Project Sales
Zak consults with clients to design tailored HVAC solutions. He provides technical expertise and cost estimates, ensuring systems meet specific comfort and efficiency requirements for new installations.
Pierce
Service Engineer
Pierce conducts on-site repairs and maintenance, utilising his 8 years of experience with Daikin systems. He ensures optimal system performance while maintaining clear communication with clients during service visits.
Questions
What HVAC services do you offer in Reading?
We provide air conditioning, heating, refrigeration, and ventilation installations, maintenance, and repairs for residential and commercial properties across Berkshire and surrounding areas.
Do you specialise in energy-efficient systems?
Yes, we focus on gas- and oil-free solutions like Daikin's A+++ rated Multi+ system, combining cooling, heating, and hot water with smart controls for maximum efficiency.
Can you service commercial refrigeration units?
We offer cold room installations, ice machine repairs, and temperature-controlled storage solutions for businesses, ensuring compliance with industry-specific requirements and energy standards.
What areas do you cover beyond Reading?
We serve Newbury, Thatcham, Basingstoke, Oxford, Slough, Swindon, Maidenhead, and West London, with potential coverage for other locations upon request.
Do you provide emergency HVAC repairs?
While we don't offer 24/7 emergency services, we prioritise urgent repair requests during office hours (9am-5pm) and monitor emails continuously for prompt communication.
How can I get a free estimate?
Visit our website to complete an online form detailing your property requirements, or contact us directly via email for a no-obligation consultation with our sales team.
