Business Details
18 Years
experience
Emergency
services
Your Trusted HVAC Partner in London
Custom Climates was established in 2008 by Dave Alcock, a certified air-conditioning and refrigeration engineer with expertise in renewable energy. We specialise in designing, installing, and maintaining energy-efficient heating, cooling, and ventilation systems for residential and commercial properties. Our team collaborates with leading manufacturers like Daikin, Mitsubishi, and Nibe to provide cutting-edge solutions tailored to client needs. With a focus on the south-east of London, we serve new builds and older properties, prioritising cost-effective, user-friendly systems that deliver long-term efficiency. Our commitment to quality is reflected in our use of smart controls, energy-saving technologies, and comprehensive after-sales support.We pride ourselves on offering transparent advice, ensuring clients receive systems that align with their property and budget. Our engineers are trained to handle complex installations, from air conditioning and heat pumps to underfloor heating and heat recovery ventilation. Customer satisfaction is central to our operations, as evidenced by our track record of repeat business and positive client testimonials. We maintain rigorous engineering standards, with systems designed for durability, low maintenance, and environmental sustainability. Our approach combines technical expertise with a dedication to resolving client concerns, whether through emergency breakdown services or routine maintenance.
Services
Air Conditioning
Air Source Heat Pumps
Underfloor Heating
Heat Recovery Ventilation
Smart Control Systems
Details
- Year established: 2008
Highlights and features
- We have over 15 years of experience in HVAC systems.
- Our engineers are certified specialists in renewable energy solutions.
- We partner with market leaders like Daikin and Mitsubishi for reliable equipment.
- Our systems reduce long-term energy costs by up to 40%.
- We offer 24/7 emergency breakdown support.
What people say
Professional and knowledgeable
Helpful and full of advice
Pleased with them
Long phone conversations
Servicing next year
Services
Air Conditioning
Modern air conditioning systems provide efficient heating and cooling for residential and commercial spaces. Our installations include wall-mounted, ceiling cassette, and ducted units, compatible with smart controls for remote management. Systems filter air pollutants, reduce humidity, and operate quietly, offering year-round comfort with energy savings of up to 40% compared to traditional methods.
Air Source Heat Pumps
Air source heat pumps extract heat from outdoor air, even in sub-zero temperatures, to warm properties efficiently. With lifespans of up to 50 years, they cut energy bills by up to 50% compared to gas boilers. Our installations integrate with radiators, underfloor heating, and hot water systems, supported by government incentives like the Renewable Heat Incentive.
Underfloor Heating
Underfloor heating distributes warmth evenly through floors, eliminating draughts and freeing wall space. Compatible with heat pumps and boilers, our wet and electric systems offer 40% greater efficiency than radiators. Zoned controls allow room-specific temperatures, with smart thermostats enabling remote adjustments for optimal comfort and energy use.
Heat Recovery Ventilation
Heat recovery ventilation (HRV) recycles indoor heat while introducing fresh air, reducing heating costs by up to 30%. Our systems capture waste heat from kitchens and bathrooms, transferring it to incoming air without mixing pollutants. Ideal for airtight properties, HRV improves air quality, prevents damp, and operates discreetly in commercial and residential settings.
Smart Control Systems
Smart control systems enable remote management of heating and cooling via smartphones or tablets. Integrated with air conditioning, heat pumps, and underfloor heating, these systems optimise energy use through programmable schedules, occupancy sensors, and real-time monitoring, enhancing convenience and reducing operational costs.
People
Dave Alcock
Founder
Dave Alcock founded Custom Climates in 2008, leveraging his background as a certified air-conditioning and refrigeration engineer. He specialises in renewable energy systems, focusing on innovative HVAC solutions that balance efficiency and client needs. His leadership drives the company's technical standards and customer-centric approach.
Questions
What HVAC services do you offer?
We install and maintain air conditioning, air source heat pumps, underfloor heating, and heat recovery ventilation systems for residential and commercial properties.
Are your systems energy efficient?
Yes. Our systems reduce energy consumption by up to 40% through smart controls, heat recovery, and high-efficiency heat pumps certified by industry standards.
Do you provide emergency repairs?
Yes. We offer 24/7 emergency breakdown services for urgent HVAC issues, ensuring rapid response and minimal downtime.
Can I control my system remotely?
All our systems integrate with smart controls, allowing remote temperature adjustments and monitoring via smartphone apps.
What areas do you cover?
We operate across the south-east of London, including Horsham, Shoreham by Sea, and surrounding areas, with nationwide consultation options.
