Business Details
Emergency
services
Your Trusted Partner for Commercial Refrigeration & HVAC Solutions
Arctic Services has been a trusted leader in commercial refrigeration and air conditioning solutions for over 40 years. Founded by Andrew Velleman, our company combines decades of technical expertise with a commitment to client satisfaction, serving prestigious clients including national museums, Royal Parks, and major food distributors. Our comprehensive services span bespoke system design, installation, and maintenance, supported by ISO 9001 certification and partnerships with global manufacturers. With a nationwide network of engineers and a head office strategically located near the M25, we deliver tailored solutions that prioritise efficiency, safety, and compliance.Our team of seasoned professionals, including ex-engineers turned designers, ensures every project meets exacting standards, from industrial cold storage to commercial catering equipment. Backed by long-term client relationships and 24/7 emergency support, we remain dedicated to innovation and reliability, as evidenced by our work on high-profile projects like the Cutty Sark and V&A Museum.
Services
Refrigeration
Air Conditioning
Catering Equipment
Racking Systems
Mezzanine Flooring
Servicing
Emergency Response
Highlights and features
- We have over 40 years of experience in commercial refrigeration and HVAC systems.
- Our ISO 9001 certification ensures rigorous quality control standards.
- Nationwide service with rapid response times across the UK, including Wales and Scotland.
- 24/7 emergency support for critical refrigeration and air conditioning failures.
- Proven expertise in complex projects for prestigious clients like the Royal Parks.
Associations and certifications
- ISO 9001
- Refcom
- Safe Contractor
What people say
Professional and quick to respond
Quality of work excellent
Preferred refrigeration company for 14 years
Fast and efficient reactive service
Andy goes the extra mile
Services
Refrigeration
Arctic Services designs and installs industrial refrigeration systems tailored to large-scale operations. Our solutions include blast freezers, ammonia-based units, and multi-temperature cold rooms, engineered for precise temperature control. Clients benefit from energy-efficient systems that preserve perishable goods while complying with safety regulations.
Air Conditioning
We provide high-efficiency air conditioning systems for commercial spaces, including custom-developed solutions for heating and cooling. Our installations prioritise energy savings and environmental compliance, serving clients from coffee chains to heritage sites with tailored climate management systems.
Mezzanine Flooring
Our mezzanine flooring solutions maximise warehouse and office space, offering cost-effective vertical storage expansion. Designed to meet building regulations, these installations include safety features and support structures for ambient and chilled environments.
Racking Systems
We supply and install heavy-duty pallet racking and cantilever systems, optimised for diverse storage needs. Our designs incorporate safety barriers and custom configurations to enhance warehouse efficiency and protect against forklift damage.
Servicing
Planned preventative maintenance ensures system longevity and minimises breakdown risks. Our engineers conduct regular inspections, part replacements, and remote monitoring, supported by a 24/7 emergency response team for urgent repairs.
People
Andrew Velleman
Managing Director
Andrew founded Arctic Services over 40 years ago and remains actively involved in operations. His hands-on leadership and technical expertise have driven the company's growth, fostering long-term client relationships and a reputation for reliability and innovation in refrigeration and HVAC systems.
Questions
Why should I choose Arctic Services for my refrigeration needs?
With over 40 years of experience, ISO 9001 certification, and nationwide coverage, we deliver tailored refrigeration solutions for commercial clients, supported by 24/7 emergency response and long-term client partnerships.
Do you offer bespoke refrigeration equipment?
Yes, we provide fully customised systems, leveraging global manufacturer partnerships to ensure high-quality, energy-efficient solutions designed for your specific operational requirements.
What benefits do contract customers receive?
Contract customers benefit from reduced call-out costs, priority response times, and discounted material rates, alongside planned maintenance to prevent system failures and ensure compliance.
How does your design process work?
Our ex-engineer designers collaborate with clients to create efficient, compliant systems, considering environmental factors and practical refrigeration needs to optimise performance and safety.
Can you handle emergency repairs outside working hours?
Yes, our 24/7 service ensures rapid response for urgent repairs, with engineers available 365 days a year to minimise downtime and prevent product loss.
