Business Details
50+ Years
experience
Emergency
services
Expert HVAC & Refrigeration Services in Norwich
Established in 1949, Secker & Sons is a family-run business with over 75 years of experience in refrigeration, air conditioning, and shopfitting solutions. Our technical expertise and independence allow us to design systems tailored to client needs, whether for commercial refrigeration, domestic air source heat pumps, or retail store refurbishments. We prioritise customer satisfaction through a professional and attentive approach, ensuring every project exceeds expectations. Our team of certified engineers delivers expert installations and maintenance, working with leading manufacturers like Daikin and Mitsubishi.As a REFCOM and CHAS-accredited company, we combine industry-leading standards with a commitment to innovation and sustainability. Our 24/7 emergency service ensures rapid response for all refrigeration and HVAC needs. With a heritage of integrity and reliability, we serve clients across East Anglia, London, and beyond, offering bespoke solutions for residential and commercial sectors.
Services
Domestic Air Conditioning
Commercial Refrigeration
Shopfitting Services
Refrigerated Trailers
24/7 Breakdown Support
Air Source Heat Pumps
Ventilation Systems
Maintenance Contracts
Retail Store Refurbishments
Commercial HVAC
Details
- Year established: 1949
Highlights and features
- Over 75 years of experience in HVAC and refrigeration
- Technical expertise with bespoke system design
- 24/7 emergency service for urgent needs
- REFCOM and CHAS accredited for quality assurance
- Family-owned with a commitment to integrity and reliability
Associations and certifications
- REFCOM
- CHAS
What people say
Fantastic service
Amazing facelift
Professional team
Energy savings
Quick response
Services
Commercial Air Conditioning
We design and install energy-efficient commercial HVAC systems tailored to business needs. Our solutions enhance workplace comfort, improve air quality, and reduce energy costs. Using brands like Daikin and Mitsubishi, we ensure reliable climate control for offices, retail spaces, and industrial units. Our engineers provide maintenance and 24/7 breakdown support.
Domestic Air Source Heat Pumps
Our air source heat pumps provide year-round home heating and cooling with up to 500% efficiency. Installed by certified engineers, these systems reduce energy bills and carbon emissions. We offer free surveys, competitive pricing, and app-controlled smart systems for modern homes across Norfolk and Suffolk.
Commercial Refrigeration
We supply and install commercial refrigeration for supermarkets, butchers, and food retailers. Bespoke display chillers, walk-in cold rooms, and maintenance contracts ensure product safety and operational efficiency. Our 24/7 breakdown service minimises downtime with rapid engineer response across East Anglia.
Shopfitting Services
From design to installation, we deliver complete shopfitting solutions for retail and hospitality. Our services include CAD layouts, refrigeration integration, and turnkey refurbishments. Clients like Budgens and Subway benefit from our in-house team's expertise in creating functional, visually appealing commercial spaces.
Refrigerated Trailers
We provide refrigerated trailers for hire or purchase, ideal for events, emergencies, or temporary storage. Units maintain temperatures from +10C to -20C, with 24/7 breakdown cover. Available in Norfolk, Suffolk, and Cambridgeshire, these trailers offer flexible cold chain solutions for businesses and events.
People
Alan James Secker
Managing Director
Alan Secker, third-generation leader, has over 40 years of engineering experience. He oversees shopfitting projects and business strategy, maintaining the family's commitment to quality and client satisfaction since joining in 1985.
Questions
Do you offer 24/7 emergency HVAC services?
Yes, we provide 24/7 emergency support for HVAC and refrigeration breakdowns across East Anglia and London.
What areas do you serve?
We operate throughout East Anglia (Norfolk, Suffolk, Cambridgeshire, Essex), London, and surrounding regions.
Are your engineers certified?
Our engineers hold REFCOM and CHAS accreditations, ensuring compliance with F-Gas regulations and industry standards.
Do you install domestic air source heat pumps?
Yes, we supply and install energy-efficient air source heat pumps for homes, starting from £1,300 per room.
Can you refurbish retail stores?
We offer full shopfitting services, including design, refrigeration, and turnkey refurbishments for retailers nationwide.
Do you hire refrigerated trailers?
Yes, we provide short- and long-term refrigerated trailer hire for events, emergencies, and commercial storage needs.