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Trusted HVAC Contractors in Torquay
MacWhirter Western is a trusted heating and cooling specialist serving the South West of England. With over 300 years of combined industry experience, our team of certified engineers delivers comprehensive HVAC solutions tailored to commercial, industrial, and residential clients. We specialise in commercial air-conditioning installation, air-conditioning maintenance, and energy-efficient heat pump installations, including ground-source systems. Our HVAC experts hold NVQ Level 2 refrigeration qualifications and F-Gas certification via REFCOM, ensuring compliance with modern standards.

Affiliated with trade associations such as CMAS, Construction Line, and BESA, we provide large-scale HVAC design, routine maintenance, and emergency AC repair services. Our commitment to quality is underscored by insurance-backed warranties and 7-10 year equipment warranties. We operate with minimal disruption across Exeter, Plymouth, Truro, and surrounding areas, offering competitive pricing and industry-leading solutions. Our clients, including Royal Devon and Exeter Hospital and Royal Mail, attest to our prompt, reliable service and high standards of workmanship.
Services
Commercial Air-Conditioning Installation Air-Conditioning Maintenance Heat Pump Installations HVAC Design Consultancy Emergency AC Repair Ground Source Heat Pumps Ventilation Systems F-Gas Certification Chiller Services Bespoke Maintenance Contracts
Highlights and features
  • We have over 300 years of combined experience in HVAC solutions.
  • Our team offers 24/7 emergency breakdown support.
  • We are certified to NVQ Level 2 refrigeration standards.
  • We provide tailored HVAC designs for all property types.
  • Our work is backed by insurance and long-term equipment warranties.
Associations and certifications
  • CMAS
  • Construction Line
  • BESA
  • Daikin D1+ Approved Installer
  • REFCOM
What people say
Prompt reliable service Highest standard of work 24 hours a day Professional considerate manner Exceptional end result
Services
Commercial Air-Conditioning Installation
We design and install large-scale HVAC systems for offices, schools, and industrial sites. Our solutions enhance energy efficiency, reduce utility costs, and ensure workplace comfort. Systems include VRV/VRF multi-split setups and server room cooling, managed from concept to completion.
Heat Pump Installations
We supply and install air and ground source heat pumps for residential and commercial properties. These systems reduce carbon footprints and energy bills while providing reliable heating. Our process includes feasibility studies, system design, and MCS-certified installations.
Air-Conditioning Maintenance
Our preventive maintenance contracts include filter cleaning, refrigerant leak detection, and performance testing. We offer 24/7 emergency repairs to ensure compliance and system longevity, minimising downtime for businesses.
HVAC Design Consultancy
We create bespoke HVAC designs using CAD and BIM tools. Our engineers tailor systems to building specifications, integrating energy modelling and smart controls for optimal efficiency and compliance with industry standards.
Emergency AC Repair
Available 24/7, our F-Gas-certified engineers resolve urgent cooling issues. We prioritise rapid response times to prevent equipment damage and ensure minimal disruption to commercial operations.
People
Ross Bellotti
Managing Director
Ross oversees operations at MacWhirter Western, ensuring high standards in HVAC installations and client satisfaction. With decades of industry experience, he drives strategic growth and service excellence.
Michael H Brookes
Client Representative
Michael liaises with clients like Royal Devon and Exeter Hospital, ensuring projects meet technical and compliance requirements. His expertise in HVAC systems enhances client trust and project outcomes.
Piers Rogers
Purchasing Manager
Piers coordinates equipment procurement and logistics, ensuring timely delivery of materials for complex projects like heat pump upgrades and chiller replacements.
Paul Fletcher
Civil Projects Engineer
Paul manages civil engineering aspects of HVAC installations, ensuring seamless integration with building infrastructure and compliance with safety standards.
Questions
What HVAC services do you offer?
We provide commercial air-conditioning installation, heat pump systems, maintenance, emergency repairs, and bespoke HVAC design across the South West.
Do you offer 24/7 emergency support?
Yes, our team provides 24/7 breakdown assistance for urgent HVAC issues to minimise downtime for businesses.
Are your engineers certified?
All engineers hold NVQ Level 2 refrigeration qualifications and F-Gas certification via REFCOM, ensuring compliance with industry standards.
What areas do you cover?
We serve Exeter, Plymouth, Truro, and the wider South West of England for all HVAC needs.
Do you offer maintenance contracts?
Yes, we provide tailored preventive maintenance plans to ensure system efficiency and compliance throughout the year.
Can you install renewable heating systems?
We specialise in air and ground source heat pumps, offering MCS-certified installations to reduce energy costs and carbon emissions.