Business Details
15 Years
experience
Emergency
services
Trusted Air Conditioning & Refrigeration Services in Newcastle upon Tyne
Phoenix Refrigeration & Catering is a family-owned business with over 40 years of combined industry experience. Since our founding in 2011, we have delivered top-quality air conditioning and refrigeration services to clients across the North East. Our engineers are renowned for their professionalism and dedication, handling projects of all sizes with meticulous care. We specialise in custom refrigeration solutions for commercial and industrial clients, including cold rooms, freezer rooms, and refrigerated storage systems. Our 24/7 emergency call-out service ensures year-round support without additional fees. Competitive hourly rates and a loyal customer base reflect our commitment to affordability and excellence.We prioritise customer satisfaction, offering ongoing maintenance and servicing to keep systems operating efficiently. From domestic air conditioning to large-scale industrial installations, our team combines technical expertise with a client-centric approach. Our reputation for reliability and tailored solutions has made us a trusted partner in Newcastle upon Tyne and surrounding areas. We remain dedicated to evolving with industry advancements while maintaining the personal touch of a family-run enterprise.
Services
Air Conditioning Installations
Refrigeration Repairs
Cold Room Design & Build
Emergency Call-Outs
Commercial Refrigeration
Freezer Room Installations
Refrigerated Storage Solutions
Maintenance & Servicing
Industrial Refrigeration
Domestic Air Conditioning
Details
- Year established: 2011
Highlights and features
- We offer over 40 years of combined industry experience in refrigeration and air conditioning.
- Our 24/7 emergency call-out service ensures year-round support without call-out fees.
- Competitive hourly rates for both domestic and commercial refrigeration services.
- Family-owned business with a loyal customer base across the North East.
- Specialists in bespoke cold storage solutions for industrial and commercial clients.
Services
Air Conditioning Installations
We design and install domestic and commercial air conditioning systems tailored to client requirements. Our specialists ensure precise temperature control for residential and business premises, using high-quality components. Post-installation maintenance services guarantee long-term efficiency and system longevity.
Refrigeration Repairs
Emergency and scheduled repairs for commercial and industrial refrigeration units. Our engineers diagnose and resolve issues promptly, minimising downtime for businesses reliant on cold storage. Services cover small fridges to large-scale industrial systems.
Cold Room Design & Build
Custom cold room and freezer room installations for commercial and industrial applications. We create temperature-controlled environments suited to specific storage needs, with ongoing servicing to maintain optimal conditions for perishable goods.
24/7 Emergency Call-Outs
Unplanned refrigeration or air conditioning failures receive immediate attention through our round-the-clock emergency service. No call-out fees apply, and our rapid response minimises disruption to residential and business operations.
Maintenance & Servicing
Regular servicing for air conditioning and refrigeration systems extends equipment lifespan and prevents breakdowns. Our scheduled maintenance plans include thorough inspections, cleaning, and performance optimisation for commercial and domestic clients.
Questions
What services does Phoenix Refrigeration & Catering Ltd offer?
We specialise in air conditioning installations, refrigeration repairs, cold room design, 24/7 emergency call-outs, and maintenance services for domestic and commercial clients.
Do you provide emergency refrigeration repairs?
Yes, our 24/7 emergency service responds to urgent refrigeration and air conditioning failures year-round without additional call-out fees.
Which areas do you serve?
We operate primarily in Newcastle upon Tyne and the wider North East region for all refrigeration and air conditioning services.
Are your engineers qualified?
Our team comprises experienced professionals with decades of combined expertise in refrigeration and HVAC systems installation, repair, and maintenance.
